Chapters Health

Internet Sales Coordinator Pool

Job ID
2120 Thrift Store Life Treasures
SSP/Per Diem



The Pool - Internet Sales Coordinator has primary responsibility for managing the marketing and selling Thrift Store merchandise on the internet. The Coordinator works closely with Thrift Store Managers.



  • Education equivalent to 2 years of college or substantial work experience
  • One year experience marketing and selling merchandise on auction websites, especially eBay website
  • Knowledge of shipping and handling protocol with U.S. Post Office, UPS, and other shipping companies
  • Volunteer management experience
  • Ability to lift 25 pounds
  • Highly organized and detail oriented; ability to manage many tasks simultaneously
  • Mobile Driver - Valid driver’s license and automobile insurance per Company policy Competencies:
  • Satisfactorily complete competency requirements for this position.Responsibilities of all employees:
    • Represent the Company professionally at all times through care delivered and/or services provided to all clients.
    • Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse.
    • Comply with Company policies, procedures and standard practices.
    • Observe the Company's health, safety and security practices.
    • Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.
    • Use resources in a fiscally responsible manner.
    • Promote the Company through participation in community and professional organizations.
    • Participate proactively in improving performance at the organizational, departmental and individual levels.
    • Improve own professional knowledge and skill level.
    • Advance electronic media skills.
    • Support Company research and educational activities.
    • Share expertise with co-workers both formally and informally.
  • Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.Job Responsibilities:


  • Internet Sales: 
  • Develop and maintain Thrift Stores storefronts.
  • Maintain prioritization of items to be listed.
  • Determine appropriate pricing of items based on auction site research, information from colleagues and other web sites.
  • Post items of special value or uniqueness on action sites based on thrift store manager identification and recommendation.
  • Monitor auction websites for sales activity.
  • Monitor banking accounts to ensure proper reconciliation of auction site fees, shipping fees and money collected from sales.
  • Transfer monies between bank account.
  • Ensure sold items are packed and shipped on a timely basis, according to handling time listed in posting.Volunteer Management:  


  • Ensure volunteers are aware of outstanding questions/concerns of potential buyers and they respond in a timely manner.
  • Provide on-going support for any auction site related activities for volunteers posting on these sites.
  • Develop and maintain documentation for volunteers.
  • Train volunteers on auction site procedures.
  • Ensure volunteers post items in a timely manner.
  • Ensure volunteers take pictures of items and write detailed descriptions to maximize auction sites searches. Other:


  • Provide sales reports and analysis by store on a monthly basis to thrift store managers.
  • Communicate with auction site thrift store colleagues for continuous quality improvement of Thrift Stores storefronts.
  • Monitor other thrift store storefronts for best practices.
  • Procure and maintain supplies for volunteers.
  • Perform other duties as assigned. 



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