Chapters Health

Director Clinical Integration

US-FL-Temple Terrace
Job ID
2500 Corporate Compliance Mgmt
Full Time Regular



The Corporate Director of Clinical Integration is the corporate expert and primary resource for management regarding all facets of clinical integration and clinical informatics and is responsible for planning, organizing, directing, coordinating, evaluating and leading the activities and development strategies of clinical informatics throughout the Organization. Encompasses clinical quality of EMR data into operational integrity of clinical information systems, quality improvement, and education related to EMR systems. The Director supervises the Clinical Documentation staff.



  • Bachelor’s degree in nursing with extensive leadership experience in Clinical Integration or Master’s degree in nursing from an accredited college or university with a focus in nursing, health or nursing informatics
  • Active Florida nursing license
  • Five (5) years’ increasingly responsible experience in nursing, nursing supervision, nursing education and/or nursing administration
  • Hospice or home health experience preferred
  • Intermittent Driver - Valid driver's license and automobile insurance per company policy
  • Ability to travel locally
  • Demonstrated knowledge of Joint Commission standards
  • Comprehensive knowledge of Nursing Informatics standards and Health Informatics standards
  • Experience in quality assurance and performance improvement
  • In-depth knowledge of evidence based practice, research utilization and professional development principles
  • Strong leadership experience with information systems, clinical software and other computer applications
  • Experience at the expert level with Electronic Medical Records (EMR)
  • Experience guiding clinical design, planning, implementation and coordination of EMR for clinical users
  • Excellent written and verbal communication skills; able to speak effectively and persuasively before groups and individuals at all levels of the Organization
  • Strong analytical and organizational skills
  • Excellent interpersonal skillsCompetencies:


  • Satisfactorily complete competency requirements for this position.Responsibilities of all employees:


  • Represent the Company professionally at all times through care delivered and/or services provided to all clients.
  • Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse.
  • Comply with Company policies, procedures and standard practices.
  • Observe the Company's health, safety and security practices.
  • Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.
  • Use resources in a fiscally responsible manner.
  • Promote the Company through participation in community and professional organizations.
  • Participate proactively in improving performance at the organizational, departmental and individual levels.
  • Improve own professional knowledge and skill level.
  • Advance electronic media skills.
  • Support Company research and educational activities.
  • Share expertise with co-workers both formally and informally.
  • Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.



Leadership Success Factors:

  • Communication. Express thoughts and ideas clearly. Adapt communication style to fit audience.
  • Initiative. Originate action to achieve goals.
  • Management Identification. Identify with and accept the problems and responsibilities of management.
  • Judgment. Make realistic decisions based on logical assumptions, factual information and in consideration of organizational resources.
  • Planning, Organizing and Controlling. Work with others to establish a course of action for staff to accomplish specific goals.
  • Leadership. Use appropriate interpersonal styles and methods in guiding others toward task accomplishment.
  • Work Standards. Set high goals and standards of performance for self and others. Direct/Compel others to perform.
  • Tolerance for Stress. Maintain stability of performance under pressure and/or opposition.
  • Innovativeness. Generate and/or recognize imaginative, creative solutions in work related situations.
  • Delegation. Allocate decision making and other responsibilities effectively and appropriately.
  • Staff Development. Develop the skills & competencies of direct reports.
  • Organizational Sensitivity. Perceive the impact and implications of decisions on various components of the organization.                             


  • Ethics. Model highest standards of conduct and ethical behavior, adopting a strong position against fraud and abuse.
    • Regulatory Compliance. Educate and monitor organizational nursing practice for regulatory compliance. Fully knowledgeable of the hospice conditions of participation regulations.Job Responsibilities:Clinical Documentation


    • Serves as a transformational clinical leader for the strategy, development, project management, re-engineering, evaluation, and implementation of information technology to support clinical services, clinical application, and clinical/administrative decision-making.
    • Develops and documents processes, audits, and training to ensure integrity and accuracy of clinical systems data.
  • Acts as a primary liaison between CIT, Clinical Staff, Physician Staff, and other departments to ensure Clinical Documentation/EMR implementations and upgrades are optimized based on clinical workflow redesign.
  • Creates metrics and quality reporting as tools to measure effectiveness of clinical information systems and integrity of data. Collaborates with Corporate Compliance to ensure clinical data standards adhere to quality measures.
  • Champions staff engagement and buy-in related to upgrades or changes to the clinical information systems.
  • Collaborates with CIT to coordinate interdisciplinary clinical input into the design, testing, implementation, and evaluation of clinical systems. Serves as a leader for work groups.
  • Serves as a company-wide resource for clinical data governance, data integrity, and for clinical systems planning, training, development, implementation, and evaluation.
  • Monitors quality performance of clinical information systems with a goal to maximize client outcomes and standardize quality metrics across the system.
  • Leads assessment of clinical workflow process before, during, and after clinical systems implementation.
  • Coordinates efforts to create solutions for mismatched workflows, as needed.
  • Participates in testing of upgrades for clinical systems
  • Leads the development, reviewing, and implementing of clinical information systems’ policies and procedures.
  • Actively participates in user groups and national meetings to build knowledge of successful clinical/health informatics practices.
  • Defines information and technology needs for clinicians as they relate to the strategic plan for the Organization.
  • Maintains current knowledge of legal standards, regulatory standards, and standards of practice to assure that clinical systems support compliance with these standards.  




  • Provides expert consultation to other subject matter experts in relation to clinical informatics, systems integration, and clinical data governance.
  • Assists in developing clinical system specifications.
  • Acts as a conduit for Clinical Integration for the development of Application Service Requests (ASR).


    • As an expert user and liaison for the clinical data intelligence systems, coordinates clinical systems data reporting for subsidiary use. Education/Orientation/Competencies/Preceptor Program
    •  In conjunction with the Education staff, plans for, develops, and implements EMR training for new hire orientation, upgrades, and/or changes.
    • Coordinates EMR competencies for annual education.
    • Consults with subsidiary preceptors in relation to EMR standards, clinical data governance, new hire orientation EMR needs, upgrades and/or changes to the clinical EMR system.
    • Identifies new functionality, coordinates new training materials, and coordinates appropriate training for systems users.Research and Development
  • Utilizes project management skills to identify and implement process improvement changes for assigned projects.
  • Acts as a liaison for data governance of the clinical data warehouse for quality reporting, research, and evidence based practices.
  • Defines, identifies and participates in appropriate and relevant organizational clinical research.
  • Envisions and/or recommends new, mission-consistent, clinical informatics/system integration-related projects; prepares and submits supporting business plans.
  • Evaluates current research findings in a practice setting and makes recommendations to Corporate Directors for changes in practice or standards.
  • Presents at state and national conferences.Administrative
  •  Management responsibility for Clinical Documentation staff: hires, timely completion of performance evaluations, coaches, counsels, recommends for termination, timekeeping/leave approvals, etc. Other
  •  Performs other duties as assigned.



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