Chapters Health

Physician, Hospice Access

Job ID
3100 LPH Medical Services
Full Time Regular



The Hospice Access Physician ensures that physician services are provided to the Patient Access/Admissions Department in order to facilitate timely access to care for eligible patients who have been referred to the hospice. Provides physician direction and education to admissions personnel, assists in obtaining additional information, when required, in order to establish eligibility, and completes regulatory hospice physician documentation for each admission.



  • MD or DO from an accredited medical school
  • Licensed to practice medicine in the State of Florida
  • Current DEA number
  • Eligible for malpractice coverage under Company policy terms
  • Board eligible or board certified in a recognized field of the American Board of Medical Specialties
  • Certified by the American Board of Medical Specialties in Hospice and Palliative Medicine preferred
  • Knowledge and experience in palliative medical practice and symptom management
  • Basic computer skills including use of email and word processing (Microsoft Outlook and Word or equivalent programs)
  • Valid driver's license and automobile insurance per Company policy
  • Must have reliable transportation to be able to meet visit schedule
  • Must be able to physically access any home in the Company’s service area (i.e., navigate stairs, and narrow spaces, tolerate heat and lack of air conditioning)
  • Ability to manage the emotional stress of working with and caring for terminally ill patients and their familiesResponsibilities of all staff:
    • Represent the Company professionally at all times through care delivered and/or services provided to all clients
    • Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse
    • Comply with Company policies, procedures and standard practices
    • Observe the Company's health, safety and security practices
    • Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company
    • Use resources in a fiscally responsible manner
    • Promote the Company through participation in community and professional organizations
    • Participate proactively in improving performance at the organizational, departmental and individual levels
    • Improve own professional knowledge and skill level
  • Advance electronic media skills


    • Support the Company’s research and educational activities
    • Share expertise with co-workers both formally and informally
  • Participate in Quality Assessment Performance Improvement activities as appropriate for the positionLeadership Success Factors:



  • Communication: Express thoughts and ideas clearly; adapt communication style to fit audience
  • Initiative: Originate action to achieve goals
  • Management Identification: Identify with and accept the problems and responsibilities of management
  • Judgment: Make realistic decisions based on logic, facts and in consideration of organizational resources
  • Planning, Organizing and Controlling: Establish course of action for self and/or others to accomplish a specific goal; plan proper assignments of personnel and appropriate allocation of resources; monitor results
  • Leadership: Use appropriate interpersonal styles and methods in guiding others toward task accomplishment
  • Work Standards: Set high goals or standards of performance for self and others; compel others to perform
  • Tolerance for Stress: Maintain stability of performance under pressure and/or opposition
  • Innovativeness: Generate and/or recognize imaginative, creative solutions in work related situations
  • Delegation: Allocate decision making and other responsibilities effectively and appropriately
  • Staff Development: Develop the skills & competencies of subordinates
  • Organizational Sensitivity: Perceive the impact and implications of decisions on various components of the organization           
  • Ethics: Model highest standards of conduct and ethical behavior, adopting a strong position against fraud and abuse
  • Regulatory Compliance: Educate and monitor staff regarding their own and the organization's responsibilities for regulatory complianceJob Responsibilities:


  • Work collaboratively with the Director of Patient Access and Patient Access Department to maximize access to hospice care for patients who are eligible for hospice services.
  • Review, confirm, and evaluate the patient information called in from Patient Access nurses who have assessed patients for admission.
  • Determine eligibility based upon prognostic indicators, Local Coverage Determinations (LCDs) and other contributing factors including coexisting conditions and rate of disease progression.
  • Review medical records, as required, to establish hospice eligibility.
  • Contact referring or primary physician, as needed, to obtain information necessary for eligibility determination.
  • Provide verbal certification of hospice eligibility for those patients who are eligible for hospice services.
  • Complete written certification and clinical narrative for those patients who are eligible for hospice services and admitted into the program.
  • In a timely matter, order medications required to promote comfort for newly admitted patients.
  • Evaluate admissions process and provide recommendations for improved efficiencies and accuracies.
  • Provide ongoing education to the Patient Access and Professional Relations Departments regarding information necessary to establish eligibility of patients for hospice services and regulatory changes affecting the admissions process.
  • Effectively communicate with potential patients/families, when necessary, to provide information regarding hospice services.
  • Provide determination of related/unrelated medications, treatments and hospitalizations, as appropriate, and document in the electronic medical record (EMR), as appropriate.
  • Monitor outcomes of efficiencies and programs implemented; make recommendations for improvement.
  • Assist in reviewing hospital patients for appropriate levels of care and participate in hospital IDG, when needed.
  • Assist in reviewing patient charts and medical records to determine ongoing hospice eligibility, when needed.
  • Perform other duties as assigned.


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