Chapters Health

  • Clinical Team Leader, TGH Inpatient Unit (SIGN ON BONUS)

    Job Locations US-FL-Tampa
    Job ID
    Full Time Regular
  • Overview



    The Clinical Team Leader (CTL) is responsible for the daily clinical coordination of the Interdisciplinary Group (IDG) in delivering palliative, supportive and emergent care to the patient/family unit as indicated in the plan of care.



    • Current Florida license as RN, or current licensure from another state plus a temporary Florida permit
    • Minimum of three (3) years nursing experience, with at least one (1) year acute and medical surgery nursing
    • minimum of 5 years’ hospice experience may be substituted for acute/medical surgery requirement
      • Certification from HPNA obtained within two (2) years of taking the position
    • Previous experience working with an EMR/EHR (Electronic Medical/Health Record) system required
    • Valid driver’s license and automobile insurance per Company policy
    • Reliable transportation to meet visit schedule
    • Excellent critical decision making and problem solving skills
    • Ability to use equipment with visual and auditory mechanisms
    • Ability to effectively communicate in English
    • Flexible schedule to meet the needs of hospice patients
    • Ability to physically access any home (i.e., navigate stairs and narrow spaces, tolerate heat and lack of air conditioning) in any area the Company serves
    • Ability to manage the emotional stress of working with and caring for terminally ill patients and their families
    • Ability to perform the essential functions and physical requirements (including, but not limited to: lifting patients and/or equipment, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodation
    • Competencies:


    • Satisfactorily complete competency requirements for this position.
    • Responsibilities of all employees:


      • Represent the Company professionally at all times through care delivered and/or services provided to all clients.
      • Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse.
      • Comply with Company policies, procedures and standard practices.
      • Observe the Company's health, safety and security practices.
      • Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.
      • Use resources in a fiscally responsible manner.
      • Promote the Company through participation in community and professional organizations.
      • Participate proactively in improving performance at the organizational, departmental and individual levels.
      • Improve own professional knowledge and skill level.
      • Advance electronic media skills.
      • Support Company research and educational activities.
      • Share expertise with co-workers both formally and informally.
    • Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.Leadership Success Factors:



    • Communication. Express thoughts and ideas clearly. Adapt communication style to fit audience.
    • Initiative. Originate action to achieve goals.
    • Management Identification. Identify with and accept the problems and responsibilities of management.
    • Judgment. Make realistic decisions based on logical assumptions, factual information and in consideration of organizational resources.
    • Planning, Organizing and Controlling. Establish course of action for self and/or others to accomplish a specific goal; plan proper assignments of personnel and appropriate allocation of resources. Monitor results.
    • Leadership. Use appropriate interpersonal styles and methods in guiding others.
    • Ethics. Model highest standards of conduct and ethical behavior, adopting a strong position against fraud and abuse.
    • Regulatory Compliance: Educate and monitor staff regarding their own and the organization's responsibilities for regulatory compliance.
    • Job Responsibilities:
    • Clinical


    • Act as primary clinical resource for clinical staff and IDG.
    • Obtain report and monitor ongoing assessments of physical, psychological, social and spiritual needs of the patient, family and patient caregiver and initiate appropriate intervention or referral in collaboration with IDG.
    • Recommend alternate approaches to patient care as indicated.
    • Provide education to IDG members regarding symptom control, case management, Company, community and financial resources guided by Policy and Procedure.
    • Enhance the clinical practice of IDG staff by performing as a role model, mentor, instructor and resource person.
    • Provide coverage/assistance to staff as needed and as patient acuity dictates to ensure continuity of care to all patients.
    • Coordinate patient care, including assessing psychosocial, spiritual care, and volunteer needs, and make appropriate referrals, as needed.
    • Coordinate the plan of care, ensuring that an individualized plan of care is developed that accurately reflects the patient’s evolving needs.
    • Demonstrate clinical skills regarding: case management, application of company policy and procedure,         physical assessment, intravenous therapies, pain medication titration, symptom management, and patient/family relationships.
    • Take and follow verbal orders from physicians, ARNPs and physician’s assistants.
    • Educate patient, family, caregivers and other health professionals about disease process and decline, palliative interventions, care giving, dying process and safety practices.
    • Attend patient deaths; prepare body for transport; oversee disposal of medications.
    • Provide appropriate bereavement interventions to the family and caregiver in conjunction with psychosocial           staff.
    • Accept responsibility and is accountable for nursing actions: demonstrate an understanding of the legal consequences of nursing actions; request supervision, when needed; perform within the guidelines established by the Florida Nurse Practice Act.Operations       


    • Supervise patient care given by other nursing team members (i.e., LPNs, hospice aides, and contract nurses).
    • Assist with determining daily utilization of staff.
    • Participate in departmental planning.
    • Evaluate quality of care delivered by staff; work collaboratively with manager to identity staff needs; assist staff in meeting patient/family needs.
    • Collaborate with other departments (i.e., Medical Services, Pharmacy, Infusion Program, and Continuous Care) to ensure patient care needs are addressed.Communication


    • Communicate in a clear and accurate manner. Provide constructive feedback and resolve conflict directly. Assist others to improve communication skills.


    • Incorporate joint decision-making and unified goal achievement into IDG practice.
    • Demonstrate respect and understanding for all clinical disciplines required for quality patient care and mentor staff in this process.
    • Ensure timely attention to customer concerns and complaints. Provide outstanding customer care to patient and families.
    • Document assessment, plan, intervention and evaluation on appropriate Company forms with accuracy, timeliness, legibility, professional terminology and awareness of legal and regulatory implications.
    • Document patient condition and decline to support hospice and level of care appropriateness.
    • Communicate accurately and completely to physicians, staff members, patients, families, and supervisors; utilize positive approaches when working with others.
    • Exemplify behaviors supportive of the mission statement.
    • Submit paperwork in a timely manner.
    • Participate on committees and projects, as assigned.
    • Act as a resource to peers, students, orientees and other staff members.Financial


    • Demonstrate knowledge of payment structures and paperwork necessary to change financial classes.
    • Utilize staffing, supplies, equipment, medications, laboratory and patient therapies within the Company philosophy.
    • Employ palliative management modalities in care of the patient prior to hospitalization.Staff Development


    • Assist with the orientation and mentoring of staff.
    • Assist in reviewing patient care documentation and providing on-site clinical supervisory visits to identify strengths and areas of development for the clinical staff.
    • Supervise clinical staff to assess individual competency.
    • Promote professional development of all members of the IDG.
    • Recognize, reinforce, and enhance the role of all disciplines in the IDG.
    • Identify learning needs of clinical staff based on assessments and observations and assist manager to develop educational plans to meet the needs.
    • Provide written/verbal input to the evaluation of IDG staff to the manager. Professional Development


    • Pursue own professional growth through attendance at required in-services and other educational offerings.
    • Establish professional goals for self and continually evaluate self in the attainment of these goals.
    • Participate in activities and professional development that enhance hospice nursing skills.
    • Participate in the broad education process of the Company, both to the medical and lay communities. Other
    • Perform other duties as assigned.




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