Chapters Health

  • Department Secretary Medical Services (Part-Time)

    Job Locations US-FL-Temple Terrace
    Job ID
    3000 Medical Services Mgmt
    Part Time Regular
  • Overview


    The Medical Services’ Department Secretary is responsible for supporting the administrative and management functions of the AVP-Medical Services and the Medical Services Practice Manager.



    • High School Diploma or GED required; College degree preferred
    • Minimum of one (1) to three (3) years’ experience in administrative support and office management
    • Excellent written and verbal communication skills
    • Expert working knowledge of a variety of software including word processing, spreadsheet calculation, and presentation programs
    • Proficient knowledge of medical terminology
    • Ability to work independently, exercising a moderate discretion and sound judgment with the ability to manage multiple priorities simultaneously effectively and efficiently
    • Excellent interpersonal skills with the ability to interact with staff, Physicians, and the general public with empathy, sincerity, and a sense of caring
    • Ability to maintain stability of performance under pressure
    • Bilingual skills (Spanish) preferred


    • Satisfactorily complete competency requirements for this position.

    Responsibilities of all employees:

    • Represent Company professionally at all times through care delivered and/or services provided to all clients.
    • Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse.
    • Comply with company policies, procedures and standard practices.
    • Observe the company's health, safety and security practices.
    • Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the company.
    • Use resources in a fiscally responsible manner.
    • Promote the company through participation in community and professional organizations.
    • Participate proactively in improving performance at the organizational, departmental and individual levels.
    • Improve own professional knowledge and skill level.
    • Advance electronic media skills.
    • Support the company’s research and educational activities.
    • Share expertise with co-workers both formally and informally.
    • Participate in Quality Assessment Performance Improvement activities as appropriate for the position.

    Job Responsibilities:

    • Prepares monthly and quarterly reports; collects and aggregates data; utilizes appropriate statistical tools and reporting format for decision support.
    • Works cohesively with HIM Technician ensuring Hospital Medical Records are obtained timely and uploaded in to Practice Management System, completes Patient registration, and creates referrals for insurance verification and authorizations.
    • Provides coverage to Medical Services Centralized Scheduling and Credentialing.
    • Anticipates the needs of and provides administrative support to the department and assigned staff.
    • Provides administrative support including, but not limited to, handling phone calls, calendars, records, meetings and minutes. Composes, reviews/edits and distributes correspondence, announcements, memoranda, and PowerPoint presentations to include multiple graphic materials utilizing a variety of resources.
    • Processes invoices and expense reports, assigning correct budget accounts for the various expenses.
    • Orders, maintains, and distributes all office supplies for the Medical Services Department ensuring budget requirements are not exceeded.
    • Performs other duties as assigned.


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